This blog reflects submissions by employees at nigerian companies. enjoy!

TheLagosParty.com - Customer Review

Service Date - Saturday, May 20, 2017

The Good

Excellent "packaging" - website looks good, sounds professional, sent nice photos of boats and resorts, appeared to know what they are doing.

The Bad & Ugly

To say the service was a disappointment would be an understatement. It was embarrassing.

Below is what was paid for vs. what was delivered

Paid for - 18 seater boat

Received - 10 seater boat

Paid for - Full menu (starters with small chops - samosa, peppered snails, mossa, puffs and springrolls, main course - fried/jollof rice, French fries with grilled fish/chicken, and dessert - fruit salad/ice cream)

Received - Only grilled fish and turkey, fruit (no rice, no chips and no starters)

Reached out afterwards to the company but there was no response, refund or apology. Very sad that a company can treat its customers this way and I am happy that there's a site where one can share experiences that could serve as cautionary tales for others.

Advice to management

Deliver what customers pay for

Provide better customer service

All the customer reviews on CorporateGist.com were submitted by customers of the reviewed company. You can add your own review HERE

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