Relatively good I.T.
Established processes and systems
New employees earn less than 100,000NGN monthly and have to wait at least 2 years before being "converted".
Getting ideas through can be quite challenging
Promotion is slow and tended towards "marketing staff".
Pay rise is tied to promotion
Mistakes can be very very costly and in their lingua franca you are "OYO".
Services/Products are sometimes released before anyone knows about them
Leadership is thrust on people rather than people are groomed into leadership creating a mismatch.
The average train of thought that permeates the organization is "You are on your own" and especially coming from supervisors, it certainly builds no confidence in the system.
The lingering discontent with "Junior Staff".
Advice to management
Rethink the "Retail Market" strategy
Staff welfare needs improvement
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